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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Which treatment is better for my hair: protein or deep conditioning?

Both of the treatments aim to add moisture to your hair, protecting them from further damage. However, if your hair is very curly, protein treatment would be the best to restore the curls.

Can I easily remove my box braids?

They key to removing your box braids is to wet your hair and condition them thoroughly to the point that the conditioner reaches each strand. Then cut off any extensions, if present, and start removing braids one at a time. Our experts at Nunee Waves can help you through the process.

Will I receive the same product that I see in the picture?

All our products, from hair care and styling, to t-shirts, sweaters and hats are 100% authentic. You will receive exactly the same product as you see in the pictures.

Where can I view my sales receipt?

You can view your sales receipt on our website after completing the purchase or through your email.

Will you restock items indicated as “out of stock”?

All items indicated as “out of stock” are eventually restocked in a week or two.

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